0kbet's Responsible Gaming Policy
Let entertainment be enjoyable — 0kbet is committed to ensuring the safety and mental well-being of every player.
Gaming is for entertainment, not stress
0kbet believes online betting should be an enjoyable form of entertainment — never a source of financial hardship or mental stress. We encourage every player in Bangladesh to play responsibly and in good health. On this page we have outlined the tools, rules, and support available to keep you safe.
Using our platform means you are playing voluntarily, with full awareness, and for enjoyment. If at any point you feel that gaming is becoming a habit or that you are losing control, use the tools below and reach out to our support team — without hesitation.
This platform is for users aged 21 and older only. Minors are strictly prohibited from opening an account or taking part in any betting activity.
For users aged 21 and older only
21+ Age Requirement — A Non-Negotiable Rule
Creating an account and betting at 0kbet is open only to individuals aged 21 or older. Proof of age is mandatory during account verification. If a user is identified as a minor, the account will be closed immediately and the entire balance will be returned.
Please make sure no minors in your household can access this platform. Use a password or PIN lock on your device.
Stay in control
Set Deposit Limits
Set in advance how much you will deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, and a set waiting period applies if you want to increase it.
Betting Time Limit
Set a limit on how long you play in each session. When the time is up, you will be logged out automatically. This helps you avoid long, uninterrupted betting sessions.
Self-Exclusion
You can exclude yourself from the platform temporarily or for the long term. All promotional communications will also be paused during the exclusion period. Once activated, it cannot be cancelled before the period ends.
Loss Limit
Set in advance the maximum loss you are willing to accept within a given time period. Once the limit is reached, the option to place new bets will be automatically disabled.
Cooling-Off Break
Suspend your account temporarily for anywhere from one day to a few weeks. No transactions or betting are possible during the break. Use this option to give yourself a stress-free pause.
Direct Support
At any time of day — 24 hours a day, 7 days a week — contact us via live chat or email at [email protected]. Support is available in both Bengali and English.
Recognize the signs of problem betting
When betting goes beyond the bounds of entertainment, certain signs may appear. Ask yourself the questions below — if most of your answers are "yes", do not delay in seeking help.
How to set limits
Log in to your account
Log in to 0kbet and go to your profile menu.
Open the "Responsible Gaming" section
Find the "Responsible Gaming" option in your account settings.
Choose your preferred limit
Deposit limit, loss limit, session time limit, or self-exclusion — select whichever limit you need.
Set the amount or duration
Enter the value and confirm. Deposit limits take effect immediately; increasing a limit requires additional verification.
Notify the support team
If you have any difficulty, email [email protected] or reach us via live chat — we will help you right away.
List of protection tools
| Tool | Takes effect | Cancellable? |
|---|---|---|
| Daily deposit limit | Immediately | After 24 hours |
| Weekly deposit limit | Immediately | After 7 days |
| Monthly deposit limit | Immediately | After 30 days |
| Session time limit | Immediately | Yes |
| Cooling-Off Break | Immediately | After expiry |
| Self-Exclusion | Immediately | No |
Reducing any limit is always immediate. Increasing a limit requires additional time and verification — this is for your own protection.
Enjoy betting responsibly
Set a budget
Decide how much you will spend before you start playing. Be prepared to lose that amount and never bet money you need for essentials.
Track your time
Set a time limit before each betting session. Losing track of time and playing for hours on end is a common sign of uncontrolled betting.
Stay realistic
Betting is entertainment, not a source of income. Winning is not guaranteed and losing is normal. Do not place large bets on impulse.
Keep other activities in your life
Spend time with family, play sports, or focus on a hobby. Betting is only a small part of life.
Need help? We are right here
The 0kbet support team is available 7 days a week, 24 hours a day. Contact us today for any betting concerns, account limit changes, or self-exclusion — no problem speaking in Bengali.
Live Chat
Reach us directly via live chat from any page on the platform. You will get an instant response.
Email Support
For detailed issues, write to us by email: [email protected] — we respond in both Bengali and English.
Questions and answers about responsible gaming
Play responsibly,
enjoy the fun
Set limits, stay aware, and start playing in 0kbet's entertainment-focused environment.