0kbet's Privacy Policy

0kbet ("we", "us", or "the platform") operates a safe and reliable online betting and casino service for players in Bangladesh. We believe that the privacy of your personal information is a fundamental right, and protecting it is our responsibility.

This privacy policy applies to the 0kbet website (https://0kbet.bar) and all related services. By using our platform, you are considered to have consented to the data collection and usage practices described in this policy.

We never sell your information to third parties or use it unlawfully. Your data is used solely for providing services and improving their quality.

0kbet collects various types of information to provide its services. This data falls into two main categories:

A. Personally Identifiable Information

During the account registration and verification process, you provide the following information:

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Active email address and phone number
• Permanent address in Bangladesh and postal code
• National ID card or passport number (for KYC verification)
• Financial transaction details: bKash, Nagad, Rocket, Upay, or bank account information

B. Automatically Collected Information

To improve your browsing experience, we automatically collect certain technical information:

• IP address and device type (mobile, tablet, or desktop)
• Browser name and version
• Operating system and screen resolution
• Duration of website visits, page views, and navigation patterns
• Cookies and session data (discussed in detail below)

0kbet uses your information only for specific and lawful purposes. We process your data for the following reasons:

• Service delivery: Creating accounts, verifying logins, and keeping betting and gaming services running.
• Transaction processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers.
• Identity and age verification: Confirming account legitimacy through the KYC (Know Your Customer) process and preventing access by those under 21.
• Customer support: Resolving your issues via live chat or email.
• Security and fraud prevention: Detecting suspicious activity and protecting the platform's security.
• Service quality improvement: Analyzing user behavior to create a better experience.
• Ensuring responsible gaming: Monitoring play patterns and providing support to users when needed.

0kbet may share your information with third parties in specific circumstances. This sharing is always limited and purpose-specific:

Payment Providers

To process financial transactions, we may share your relevant information with payment gateways such as bKash, Nagad, Rocket, and Upay, as well as authorized Bangladeshi banks. This information is used solely to complete transactions.

Technology Partners

Game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) may receive the minimum session data necessary to operate games. These companies' own privacy policies apply.

Legal Obligations

We may be required to disclose information in compliance with court orders, lawful requests from law enforcement agencies, or applicable legal obligations. In such cases, we will provide only the minimum necessary information.

The 0kbet website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on future visits.

Types of Cookies

• Essential cookies: Strictly necessary for maintaining login sessions and ensuring security. Disabling these will prevent the site from functioning properly.
• Functional cookies: Remember your preferences (language, theme) and provide a personalized experience.
• Analytics cookies: Used to understand which pages of the site are visited most. This information helps improve service quality.

You can control or disable cookies by changing your browser settings. Keep in mind, however, that disabling cookies may cause some services to not work properly.

To ensure the security of your information, 0kbet applies industry-standard technical and administrative safeguards:

• SSL/TLS encryption: All data transmission between the website and servers is encrypted.
• Secure server infrastructure: Your information is stored on servers equipped with firewalls and security monitoring systems.
• Access control: Only authorized personnel have access to the necessary data, and every access is logged.
• Regular security audits: Regular security reviews are conducted to identify and address potential vulnerabilities.
• Two-factor authentication: An additional security layer is used to prevent unauthorized access to accounts.

That said, no method on the internet is 100% secure. We are committed to providing the highest level of protection, but absolute security of data transmission cannot be guaranteed.

0kbet retains your information only for as long as necessary. The retention period depends on the type and purpose of the data:

• Account information: Retained for as long as your account is active. After account closure, it may be kept for a set period to meet legal obligations.
• Transaction records: Financial transaction history is retained long-term for accounting purposes.
• Support conversations: Kept for a set period for customer service quality review.
• Log files: Technical logs are retained for a limited period for security and troubleshooting purposes.

Once the retention period ends, your information is securely deleted or anonymized.

As a 0kbet user, you have the following rights regarding your personal information:

• Right to access: You may contact us to find out what information we hold about you.
• Right to rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to erasure: In certain circumstances, you may request that your personal information be deleted, though complete deletion may not be possible where legal obligations exist.
• Right to object to processing: You may object to your information being used for marketing purposes.
• Right to data portability: You may request a copy of your information in a structured format.

To exercise these rights, contact us at [email protected]. We will generally respond to your request within a reasonable timeframe.

0kbet provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.

If we become aware that a minor has registered or provided information, we will immediately close that account and delete the collected data.

0kbet may review and update this privacy policy from time to time. Amendments may be made due to service improvements, new legal requirements, or technological changes.

For significant changes, we will post a notice on the website or notify you at your registered email address. Continuing to use the platform after an update will be considered your acceptance of the revised policy.

The latest version of the policy will always be available on this page. The "Last Updated" date at the top of the page will tell you when the policy was last revised.